Connecticut State Library Case Study
Library Outreach Pilot Project
March 2023-February 2024
The Connecticut State Library and Libraries Without Borders US launched a twelve month pilot to enhance the capacity of Connecticut libraries. The pilot included a cohort of six libraries representing urban, suburban, and rural communities across the state. The overarching goal was to grow each library’s reach and sustainably connect community members to its resources and services through solutions tailored to the unique circumstances and opportunities within each community.
Our Approach
LWB US implemented a three-phase methodology for each site:
Data Collection
Outreach Strategy Implementation
Sustainability Planning
Results
Partner libraries reported measurable increases in access and usage, along with transformed staff capacity:
“The partnership will catapult the library forward in ways that would have taken us years.”
“Foot traffic has increased every month. Actually, statistics have increased across the board; visits, circulation, new patrons, website hits, Wi-Fi use, and computer use.”
The success of this pilot led CT State Library to sign on for a second year of partnership—a
statewide webinar series extending these strategies to all 190 libraries across Connecticut.
Read more about the work and the impact here!
This project is made possible in part by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered by the Connecticut State Library.
