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Bookmobile & Courier Research · August – September 2024

Fayette County Public Library: bookmobile & courier services

FCPL sought to maximize the impact of its bookmobile in a rural Appalachian community where geographic barriers significantly limit library access. Through a competitive RFP, they engaged LWB US for a national landscape analysis and strategic recommendations for bookmobile optimization and potential courier service implementation.

Our approach

National-scale primary and secondary research, combined with deep local analysis.

01

National Research

Surveyed and interviewed 105 library systems operating bookmobiles nationwide, and analyzed seven courier service models to evaluate feasibility.

02

Local Analysis

Examined FCPL’s demographics, usage patterns, and service area so recommendations fit the specific realities of Fayette County’s communities.

03

Synthesis & Recommendations

A detailed report of targeted, actionable recommendations — grounded in national best practice, calibrated to local capacity and resources.

Results: research that wins funding

Our research directly contributed to FCPL securing Phase II funding from the One Foundation:

“The One Foundation was so impressed with your written report. I believe your report helped get us into phase II of the grant.”

— Fayette County Public Library Director

The engagement has since evolved into an ongoing partnership: LWB US now supports FCPL’s community partnership development to expand bookmobile usage through a follow-on contract.

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